The Reliability Course

The Reliability Course

Designed and built for leaders, managers, coaches and trainers for stress-free, reliable and rock solid online meetings and training.

2 hours
Duration

1 session
Training

6 months
of free updates

Anytime
Registration

Who The Reliability Course Is For?

Is this you?

  • Is all your in-person work now taking place online?
  • Suddenly thrust into a world that’s a bit beyond your technical ability?
  • Do you get flustered when things go wrong?
  • Having to manage online meetings on your own?
  • Tired of feeling stupid when friends offering technical advice that doesn’t make sense?
  • Know you could do it if someone would just use normal words and show you in a way you understand?
  • Want to get sorted before it has an impact on your professional image and income?
  • Not sure where to go for support?

SUMMARY

Reliably turn up and deliver quality online experiences everyday

This dynamic, interactive, well-paced, expertly delivered course is based on what we’ve learnt and put into practice from 18+ years of working online with clients in all areas of business.

It isn’t just about the technology

Although we have plenty of technical expertise and advice, this course isn’t about particular technologies or equipment.

We’ll be sharing the underlying strategies and mindsets you need to master the tools you have and reliably turn up at your best.

Best practices and common problems evolve over time, so you need to keep pace with change. Also, you can often benefit from a place to ask questions and practice worst-case scenarios.

All participants will receive a free 6-month subscription to our best practices; you can also book an “Office Hours” or simulation sessions to talk about your challenges and practice 1:1.

We’re a successful software business that started a “best-practice” training company in 2018 to bring Clean Language approaches to the world of work.

We’re a successful software business that started a “best-practice” training company in 2018 to bring Clean Language approaches to the world of work.

Course Outline

Take charge of your tools: Demystify and debug the different technical components of the system you currently use to meet online.

Create your Plan B: Understand and manage the complexity of your system, building in backups for when things don’t work as they should.

Set yourself up for success: Give yourself the best shot at getting it right the first time and create contingencies that enable you to catch and deal with issues before they become disruptive problems.

Control your brain state: Learn to manage your emotional state, so you can stay calm and can act competently, even when things aren’t going smoothly.